GrowNow glossary

Marketplace selling terms.

Short definitions of the terms that come up in dealings with Amazon, platforms and authorities – with links to our guides.

Vendor Central and Seller Central

Vendor Central is Amazon’s portal for suppliers under the Vendor model (1P): this is where the supplier receives purchase orders (POs), issues invoices and settles trading terms.

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Net PPM

Net PPM (Net Pure Product Margin) is the margin Amazon makes on a supplier’s products under the Vendor model, after the purchase price and the allowances in the trading terms.

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Chargeback (Vendor)

A chargeback is a charge Amazon deducts from a supplier’s invoices under the Vendor model for operational errors, such as late or incomplete deliveries, incorrect labelling or packaging that doesn’t meet Amazon’s requirements.

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LUCID

LUCID is the German register of packaging producers run by the Zentrale Stelle Verpackungsregister (ZSVR).

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Responsible person (GPSR)

The responsible person is an economic operator established in the EU who is responsible for a product on the Union market (Article 16 of the GPSR).

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Brand Registry

Amazon Brand Registry is a brand protection programme for trademark owners.

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FBA (Fulfilment by Amazon)

FBA (Fulfilment by Amazon) is Amazon’s logistics service: the goods are held in Amazon’s warehouses, and Amazon picks, ships and handles returns.

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Buy Box

The Buy Box (officially the “Featured Offer”) is the “Add to Basket” box on an Amazon product page.

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ACOS and TACOS

ACOS (Advertising Cost of Sales) is the share of advertising spend in the sales attributed to ads: campaign cost divided by ad sales.

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OSS (One Stop Shop)

OSS (One Stop Shop) is a procedure that lets you account for VAT on distance sales to consumers in many EU countries in a single quarterly return filed in the country of establishment.

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