GPSR and the responsible person – what a marketplace listing must include
Updated: · GrowNow team
The GPSR, i.e. Regulation (EU) 2023/988, has applied since 13 December 2024. Every marketplace listing must show the manufacturer’s details, product identification, warnings in the language of the country of sale and – if the manufacturer is outside the EU – the details of the responsible person in the Union. A Polish manufacturer is itself the responsible economic operator in the EU and does not need an external “Responsible Person” service. In Poland, penalties for breaches have been imposed by the President of UOKiK since 3 January 2026.
What the GPSR is
The GPSR (General Product Safety Regulation) replaced the 2001 directive and applies directly in all EU countries. It covers consumer products, and for products with their own sector-specific rules, e.g. toys or electronics, it supplements them on matters those rules do not regulate. It does not apply to, among others, food, medicines and plant protection products. For online sales, three provisions matter most: Article 16 (the economic operator in the EU), Article 19 (data in the listing) and Article 22 (platform obligations).
The GPSR is an EU regulation, so it does not govern sales into Great Britain, which has its own product safety rules.
Who the responsible person is
Under Article 16 GPSR, a product may be placed on the EU market only if an economic operator established in the Union is responsible for it. In order, this can be:
- a manufacturer established in the EU,
- the importer, if the manufacturer is outside the EU,
- an authorised representative with a written mandate from the manufacturer,
- a fulfilment service provider, if none of the above exists.
For a Polish manufacturer the conclusion is simple: you are the responsible economic operator. You don’t need to buy a “Responsible Person” service – it is enough that your details are on the product and in the listing. A separate responsible person is only needed when a brand manufactures outside the EU, e.g. in Asia, and has no importer in the Union.
What a listing must include (Article 19)
| Information | What exactly | Notes |
|---|---|---|
| Manufacturer | Name or trademark, postal and electronic address | Email or contact form |
| Responsible person | Name, postal and electronic address | Only if the manufacturer is outside the EU |
| Product identification | Image, type, batch or serial number, other identifiers | Consistent with the marking on the product |
| Warnings and safety | Warnings and safety information | In the language of the country of sale |
The data must be visible directly in the listing – a link or QR code alone is not enough; at most they can supplement it. The same manufacturer information goes on the product or, where that is not possible, on the packaging or in a document accompanying the goods.
Obligations a manufacturer cannot pass on to the seller
- Risk analysis and technical documentation, kept for 10 years after the product is placed on the market.
- Marking the product with a type, batch or serial number.
- Instructions and safety information in the language of the country of sale.
- Reporting accidents through the Safety Business Gateway portal and carrying out product recalls.
Watch out for Article 13 GPSR: anyone who sells a product under their own brand or substantially modifies it takes on the manufacturer’s obligations – including the technical documentation and risk analysis.
Marketplace obligations
The GPSR also places obligations on platforms (Article 22). They must register in the Safety Gate system, give sellers fields for the Article 19 data, carry out orders from market surveillance authorities within 2 working days and handle notices within 3 working days. In practice, Amazon, Allegro and Kaufland require complete manufacturer data in every listing, and gaps end with the listing being hidden.
Penalties in Poland from 2026
The Act of 7 November 2025 on the supervision of general product safety (Journal of Laws 2025, item 1826) entered into force on 3 January 2026 and replaced the 2003 act. Supervision is exercised by the President of UOKiK together with the Trade Inspection, and breaches of the GPSR carry administrative fines – the highest reach PLN 1 million. In the countries you sell to, penalties are imposed by the local authorities.
GPSR in the GrowNow model
At GrowNow, we are the distributor and the seller in the listing. We complete the Article 19 data in all channels, prepare local content and keep track of platform requirements. The manufacturer remains the manufacturer: from you we need the technical documentation, the markings on the product, and the instructions and warnings, which we help prepare in the languages of the markets.
- Regulation (EU) 2023/988 on general product safety (GPSR)
- Regulation (EU) 2019/1020 on market surveillance, Article 4
- Polish Act of 7 November 2025 on the supervision of general product safety, Journal of Laws 2025, item 1826
See how we take over GPSR and EPR ›
Frequently asked questions
Does a Polish manufacturer need a responsible person?
It doesn’t need a separate service. A manufacturer established in the EU is itself the responsible economic operator under Article 16 GPSR – it gives its own details in the listing and on the product.
Is a QR code with product information enough?
No. The Article 19 GPSR data must be visible in the listing itself. A QR code or link can only supplement it.
What language must the warnings be in?
In a language easily understood by consumers in the country of sale, usually the official one – e.g. German on Amazon.de and Czech on allegro.cz.
What if a seller sells the product under its own brand?
Then it takes on the manufacturer’s obligations (Article 13 GPSR), including the risk analysis and technical documentation.
Who enforces the GPSR in Poland?
The President of UOKiK together with the Trade Inspection, under the act on the supervision of general product safety in force since 3 January 2026.